AIRPORT INFO



Position

DonMuang International Airport (BIA) is Thailand’s busiest airport. More than 80 airlines use the airport and over 25,000,000 passengers, 160,000 flights and 700,000 tons of cargo are handled at the airport every year. With its convenient location, spacious terminal, extensive facilities and world-class service, BIA has become the air transportation hub for the region.

Location

Located at longitude 100° 36' 30" and latitude 13° 54' 52", 9 feet above sea level, Bangkok International Airport is 24 kms north from Bangkok.

Airport Facts

ICAO:VTBD - IATA:DMK

Service time of airport: 24 hours

Runway: 2

  • Runway 21 R/03L - 3,700 meters long, 60 meters wide (12,139 feet/197 feet)
  • Runway 21 L/03R - 3,500 meters long, 45 meters wide (11,461 feet/147 feet)


Accommodation capacity: 60 flights per hour
Characteristics: asphaltic concrete
Durability:

  • Runway 21R/03L = PCN.126/F/D/W/T
  • Runway 21L/03R = PCN.126/F/D/W/T

Taxiway: 23
Aircraft parking stands: 94.
36 parking stands with contact gates divided into 28 parking stands at international passenger terminal, 8 parking stands at domestic passenger terminal and 58 remote parking bays.

Check-in counters: 167
124 check-in counters at international passenger terminal 1 and 43 check-in counters at domestic passenger terminal.

International Passenger Terminal 1
Total Area 196,700 m²
Arrival 16,000 m²
Departure 24,000 m²
Transit 1,800 m²
Piers 37,900 m²
AOT Office 46,000 m²
Government Office 2,200 m²
Rental Area 36,000 m²
Other Public Area 32,800 m²
Parking Hour Capacity (Passenger / Hour)
Arrival 3,500
Departure 4,500
Transit 4,500
Parking Hour Capacity (Passenger / Hour)
Arrival 2,000
Departure 2,500
Transit -


Domestic Passenger Terminal

Total Area 40,367 m²
Arrival 7,551 m²
Departure 7,297 m²
Piers 11,668 m²
AOT Office 87 m²
Rental Area 4,670 m²
Other Public Area 9,094 m²
Parking Hour Capacity (Passenger / Hour)
Arrival 2,000
Departure 2,500

Documents and Formalities

Arriving Passengers

are required to fill out immigration card No.6 [T.M.] from the Immigration Office. Your airline will also provide the form for you to fill before you land.

Visa On Arrival

Passengers without entry visas (please see “List of countries” section below) are able to obtain visas at the arrival counter. A fee of 300 Baht must be paid and two pictures of one inch size are required (express photo service fee for four photos is 120 Baht). The length of stay is limited. Please check the link below.


Departing Passengers

Passengers must have their passports checked by an Immigration Officer. Boarding passes and completed immigration cards (No.6)[T.M.6]) must also be presented as well.

Please note that foreign passengers whose passports have been stamped upon arrival are considered to have entered the Kingdom of Thailand. When leaving the country they are required to pay the passenger service charge. Children under two years old are exempt from the passenger service charge.

Passenger Service Charge (PSC)

  • International Passengers: 700 Baht/person (included in the ticket price)
  • Domestic Passengers: 100 Baht/person (included in the ticket price)
  • Payment of the PSC at special PSC Cash Counters

WARNING! Government Regulations

  • All passengers over the age of 2 are required to pay the Passenger Service Charges.
  • Passengers without a PSC ticket will not be permitted to fly.
    • Payment of PSC is governed by the law of the Kingdom of Thailand. Please contact the PSC Counter for any
      queries.

Re-entry Permit

Passengers whose visa status requires them to obtain a re-entry permit before departing will need to go to the re-entry permit counter at the airport.

Customs

Departing Passengers

Departing passengers must be inspected for prohibited and restricted articles.

Arriving Passengers

Arriving passengers are required to complete the Customs Declaration Form before going through Customs. Passengers with nothing to declare should proceed to the Green Channel (Nothing to declare) but those with articles to be declared should proceed to the Red Channel (goods to declare) with a completed Declaration Form. Failure to declare dutiable, restricted or prohibited articles will result in confiscation and the passenger will be fined four times the articles' purchase price.


Currency and Currency Exchange:

The Thai unit of currency is the baht. 1 baht is divided into 100 satang. Notes are in denominations of 1,000 (brown), 500 (purple), 100 (red), 50 (blue), 20 (green) and 10 (brown) baht. Coins consist of 25 satang, 50 satang, 1 baht, 2 baht, 5 baht and 10 baht.

Major currency bills and travellers cheques are cashed easily at hotels, tourist shops, all provincial banks, shopping centres and money changers. Travellers cheques are best changed in banks (you will need your passport).

Any amount of foreign currency may be brought into the country. Visitors may take foreign currency out of Thailand, but no more than the amount stated in the customs declaration made on arrival. Travellers leaving Thailand may take out no more than 50,000 baht per person in Thai currency.


Purchases

It is illegal to take or send out of Thailand restricted and/or prohibited items e.g. illegal drugs, fake notes and coins, obscene items, pornography etc. Customs will seize any of restricted/prohibited items. If outbound passengers are convicted of any of these offences, they will be subject to a fine and imprisonment.

If you have any questions about Customs procedures, requirements, or policies regarding travellers or you have a complaint about treatment you have received from Customs inspectors or about your Customs processing, please contact the nearest Customs Offices at the departure/arrival airport.

Unaccompanied Children

Unaccompanied children are welcome to travel to and from, as well as transit through Thailand.
For more information please contact the Airline Services at the airport.


People With Reduced Mobility

For those of you who need assistance when arriving or departing the airport, please contact the Customer Services Department at the airport. Facilities provided for handicapped persons are as follows:

  • Car park
  • Lift
  • Toilet
  • Telephone

Travelling With a Pet

Passengers bringing in or sending out pets, animals or any animal parts should adhere to the relevant regulations. The Animal Quarantine Office at the airport is in charge of this matter.

Plant Quarantine

Passengers bringing in or sending out plants or plant products should adhere to the relevant regulations. The Plant Quarantine Office at the airport is responsible for this matter.

VAT Refund for Tourists

Since 1 June 1999, all tourists travelling to Thailand who purchase goods from stores and shops & retail outlets labelled with "VAT REFUND FOR TOURISTS" are able to receive value added tax (VAT) refunds before departing Thailand. Tourists will immediately receive cash refunds at the tax refund counter in the departure hall of the airport.

Visitors who want to claim value-added tax refunds can obtain application forms when making purchases at stores displaying the VAT Refund for Tourists logo. VAT refunds may be claimed at the airport if the total amount comes to more than 5,000 Baht. In order to claim your refund you will need to fill out form P.P.10 when you purchase your product. Tourists are eligible to receive the P.P.10 form at the time of purchase, when the total purchases come to more than 2,000 baht.

Prior to airport departure, visitors must present a completed form, plus passport information and goods purchased to customs officers. Certain luxury goods must also be shown to a revenue officer. Refunds will be in draft form or credited to your credit card. For more information, please contact VAT Refund office at the airport.

VAT Refund for Tourists

Since 1 June 1999, all tourists travelling to Thailand who purchase goods from stores and shops & retail outlets labelled with "VAT REFUND FOR TOURISTS" are able to receive value added tax (VAT) refunds before departing Thailand. Tourists will immediately receive cash refunds at the tax refund counter in the departure hall of the airport.

Visitors who want to claim value-added tax refunds can obtain application forms when making purchases at stores displaying the VAT Refund for Tourists logo. VAT refunds may be claimed at the airport if the total amount comes to more than 5,000 Baht. In order to claim your refund you will need to fill out form P.P.10 when you purchase your product. Tourists are eligible to receive the P.P.10 form at the time of purchase, when the total purchases come to more than 2,000 baht.

Prior to airport departure, visitors must present a completed form, plus passport information and goods purchased to customs officers. Certain luxury goods must also be shown to a revenue officer. Refunds will be in draft form or credited to your credit card. For more information, please contact VAT Refund office at the airport.

Transportation

| Public transport | Airport Bus | Airport shuttle bus | Taxi |
| Train Service | Limousine service | Car rental | Car park |

Public transport

Passengers can take the bus from the platform in front of the arrival hall at Terminal 1 and from where the 'Bus Stop Airport Bus' sign is located. Below is a list of landmarks where the bus will stop.

Regular Bus
Route 29 Airport - Bangkok Railway Station (Hua Lumpong)
Route 59 Airport - The Emerald Buddha Temple (Sa - Nam - Luang)
Route 95 Airport - Ram - intra Rd.-Ram Khamhang Rd

Air - Conditioned Bus
Route 4 Airport - Silom Rd.
Route 29 Airport - Victory Monument - Bangkok Railway Station (Hua Lumpong)
Route 10 Airport - Victory Monument - Southern Region Bus Terminal
Route 13 Airport - Sukhumvit Rd. - Eastern Region Bus Terminal

Airport Bus

An air-conditioned airport bus service operates between Bangkok International Airport (BIA) and downtown along 4 main routes. The fare is only 100THB per person for one single journey. The service is arranged by Airports Authority of Thailand in co-operation with The Department of Land Transport & Bangkok Mass Transit Authority to offer a more convenient mode of transport to all air passengers. In addition, it will relieve traffic congestion. The four main routes on service are:

Points of boarding and alighting:

Route A1 (South): BIA – Silom

Inbound: Airport, Century Hotel, opposite Indra Hotel, Arnoma Hotel, Grand Hyatt Erawan Hotel, Regent Hotel, Dusit Thani and opposite Lerd Sin Hospital (downtown terminal destination)

Outbound: Narai Hotel, opposite Regent Hotel (Police Hospital), World Trade Center, Indra Hotel, opposite Century Hotel, Airport (terminal destination).
Route A2 (West): BIA - Sanam Luang (Grand Palace)

Inbound: Airport, Victory Monument (Ponglee Restaurant), Siam City Hotel Soi Kink Petch, Petchburi Rd., Sapan Kao, opposite Majestic Hotel, Larnluang, Democracy Monument, Ratchadamnoen Klang, Tanao, Khaosan Rd., Rattanakosin Hotel and Sanam Luang (downtown terminal destination)

Outbound: Sanamluang, Soldier Monument, Phrapinklao Bridge, Phra Arthit Rd., Phra Sumen Rd., Banglampoo (Bavornnives Temple), Majestic Hotel, Royal Princess Hotel, Democracy Monument, Rajdamnoen Rd., Larnluang, Victory Monument, Airport (terminal destination).
Route A3 (East): BIA – Prakanong (Sukhumvit)

Inbound: Airport, Ambassador Hotel, Delta Grand Pacific Hotel, Ban Chang Glas Haus, Novotel Building, opposite the Ekamai Eastern Bus terminal and Prakanong is downtown terminal (destination).

Outbound: The Ekamai Eastern Bus terminal, Benjasiridij Park, opposite Ban Chang Glas Haus, Sheraton Hotel, opposite Ambassador Hotel, Land Mark Hotel, Airport (terminal destination).
Route A4: BIA - Bangkok Railway Station (Hua Lumpong)

Inbound: Airport, Ploenchit Rd., Siam Inter-Continental Hotel, Siam Center, Siam Square, Phayathai Rd., Maboonkrong Shopping Center, Rama IV Rd., Mandarin Hotel, Bangkok Centre Hotel, Wongwien 22, Hua Lumpong Railway Station (terminal destination)

Outbound: Hua Lumpong Railway Station, Rama IV Rd., Phayathai Rd., Pathumwan Princess Hotel, Maboonkrong Shopping Center, Siam Inter-Continental Hotel, Airport (terminal destination).


The Airport Bus can be identified by the 'AIPORT BUS' light box over the front windshield. Bus route information is displayed on the left hand side of the bus while roadside bus stop signs will be marked 'BUS STOP AIRPORT' All chauffeurs and bus hostesses have passed basic English training courses.

Airport shuttle bus

The air-conditioned airport shuttle bus operates in Bangkok International Airport (BIA) on 2 main routes free of charge. Two main routes on service are:

Route A1: From 05.20 a.m. - 23.00 p.m. daily, every 15 minutes
Bus Stop: in front of the Arrival Hall at Terminal 1&2 and Domestic Terminal
Route: International Passenger Terminal 1 - International Passenger Terminal 2 - Domestic Terminal – Cargo Agent 1 Building - VIP Rooms Building - International Passenger Terminal 1

Route A2: From 06.00 a.m. - 17.00 p.m. Mon-Fri, every hour
Bus Stop: Platform in front of the Arrival Hall at Terminal 1& 2 and Domestic Terminal
Route: International Passenger Terminal 1 - International Passenger Terminal 2 - Domestic Terminal - Customs Bureau Building - 4 Storey Car Park Building - Cargo Agent 4 Building - Office of AAT Storage Division - VIP Rooms Building - International Passenger Terminal 1.

Taxi

Taxis are available at the taxi stand at the southern arrival platform of both International and Domestic terminals

Taxi
Taxi Stand: Located in front of the Arrival Halls International & Domestic Passenger Terminals
Fare: Based on meter plus Baht 50 surcharge
Tel: 1246-7


The taxi fare rate within Bangkok and Greater Bangkok is charged by the meter plus a 50 Baht surcharge for the driver according to the announcement of the Ministry of Transport dated 21 May B.E. 2540. In addition, if taking the tollway, passengers will have to pay the toll motor way fee themselves.

The taxi fare rate outside Greater Bangkok and up-country is fixed by BIA without the 50 Baht surcharge for the driver. Passengers should keep part 4 of the taxi ticket as evidence for any service complaint they may have.

To report a complaint about a taxi driver, please contact the Department of Transport on 02 689 1144 and 02 277 5460. For tracing belongings left in the taxi, please contact BIA on 02 535 1616.

Copyright © 2006 Airport of Thailand Public Co.,Ltd. All rights reserve

Train Service

Don Muang Railway Station is located about 500 metres from BIA and provides a service to the city, to Hua Lumpong Railway Station where connections can be made to all parts of the country. Trains at Don Muang Railway Station run from 06.06 a.m. to 20.07 p.m. The fare to Bangkok with an Ordinary Diesel Train is 5THB/person.

Limousine service

Thai Limousine
Counter: Arrival Hall, 1st floor International Passenger Terminals
- Terminal 1 (Counter No.7)
- Terminal 2 (Counter No.5)
Fare: To downtown starting from 650THB
Tel: 02 535 2801, 02 535 2803
Airport Associate Limousine
Counter: Arrival Hall, 1st floor International Passenger Terminals
- Terminal 1 (Counter No.2)
- Terminal 2 (Counter No.4)
Fare: To downtown starting from 650THB
Tel: 02 535 5905 (Terminal 1), 02 535 5361-2 (Terminal 2)
Prapirab Limousine
Counter: Arrival Hall, 1st floor Domestic Passenger Terminal
Fare: To downtown starting from 650THB
Tel: 02 535 1894, 02 535 2634

Car rental

AVIS Rental Service Counter at International Passenger Terminal 1, Arrival Hall (Tel: 02 535 4052 ) and Terminal 2 (Tel: 02 535 4031-2).

Other car rental service counters are located in the Arrival Hall, Domestic Terminal (Tel: 02 535 3004-5). The rental rates are between 1,500-15,000THB /day and 9,000-20,000THB/week.

Car park

A7 – Car Park building provides 35,202 sqms. of parking space for 1356 cars. The International Passenger Terminal provides parking for over 852 cars in the basement and on the Ground and 2nd floor levels of the BIA Office Building. Furthermore, the car park at the Domestic Passenger Terminal can accommodate another 615 cars. Car parking fees are as follows:

Service Period Rate of Parking Fee 4 Wheels Over 6 Wheels
Every Parking Area
Parking Lot
4A, 4B and 4C
Other Parking Area
1 hrs. 25 Bht. 20 Bht. 60 Bht.
2 hrs. 45 Bht. 40 Bht. 115 Bht.
3 hrs. 70 Bht. 55 Bht. 220 Bht.
4 hrs. 100 Bht. 80 Bht. 330 Bht.
5 hrs. 130 Bht. 110 Bht. 495 Bht.
6 hrs. 180 Bht. 160 Bht. 660 Bht.
7-24 hrs. 250 Bht. 220 Bht. 825 Bht.

Information Service

For any enquiries and assistance, simply approach the airport officers at the Airport Information Counters. For both terminals, there are 2 counters in the Departure Lounge and 2 at the Arrival Hall. Alternatively, passengers may make use of the Airport Internal Lines which are conveniently located around the terminal building.

Passenger Terminals
Terminal 1 Domestic
Departure Hall: 02 535 1254, 02 535 1123
Arrival Hall: 02 535 1149, 02 535 1310
Departure Hall: 02 535 1192, 02 535 1277
Arrival Hall: 02 535 1253, 02 535 1305



Banking Services

Banking
There are 3 commercial banks as follows:

  • Thai Military Bank Public Company limited, located on the ground floor of Central Block.
    Tel.02 535 2541
  • Bangkok Bank Public Company limited, located on the 2nd floor of Terminal 2.
    Tel. 02 535 3657
  • Krung Thai Bank Public Company limited, located on the 2nd floor of Terminal 1.
    Tel. 02 535 2468

Each bank has counters for currency exchange and Automatic Teller Machines (ATMs) in the departure and arrival halls of International Passenger Terminal 1&2 and the Domestic Terminal.

Currency Exchange
There are many currency exchange counters and Automatic Exchange Machines in the Departure Halls (e.g., near the Passenger Service Charge Counter) and Arrival Halls of the International and Domestic Passenger Terminals. Major foreign currencies can be exchanged for Thai Baht with banks and exchange vending machines. Major credit cards are also widely accepted in the airport terminal.

Public telephone

Calls can be made within Bangkok and Greater Bangkok at 1 baht for the first 3 minutes while long distance calls are charged according to the destination. Credit cards, phone cards and coins are accepted. Passengers can change money into coins and purchase phone cards at the airport information counters.

Overseas calls

Overseas calls can be made at Credit Card Telephone booths or Post and Telegraph Offices in the departure and arrival lobbies. Telephone rental Arriving passengers can rent mobile phones from the Phone Rent counter in the arrival hall of The Domestic Passenger Terminal.

Restaurants

Thai Restaurant (www.thaiair.com)
4th floor, Terminal 1.

Savoy Restaurant, Thai restaurant
Domestic Terminal

Nopponte Japanese Restaurant
2nd floor, Terminal 2

Airport Chinese Restaurant
4th floor, Terminal 2

Brew House Restaurant, European restaurant
4th floor, Terminal 2

Fast food
4th floor, Terminal 2

  • Burger King
  • KFC
  • Baskins “31” Robin
  • Swensen's
  • Mr. Donut

TDR Food Court
Car Park Building, Terminal 2


Convenience shops

SIAM FAMILY MART (THAILAND) CO., LTD.
Car Park Building, Terminal 2

  • Consumer Goods
  • Packaged Foods

Lounges

Louis Tavern CIP Lounges

Common use CIP lounges are provided by Louis Tavern Co., Ltd., located on the 3rd floor of the departing passenger lounge. Services available in the common use CIP lounges include food & beverage, electric massage, newspapers, magazines, cable TV and radio.

Rate of Charge
First Class: Baht 600/2 hours/person
Tel.: 02 535 3790-5

AOT CIP Lounges

AOT CIP lounges are provided by Bangkok International Airport and are located on the 2nd and 3rd floors of the International Passenger Terminal. These lounges are ideal for well wishing and greeting departing or arriving passengers. Each lounge can accommodate between 20 and 60 persons.

Rate of Charge (excluding drink)
The first 1 1/2 hours: Baht 3,210/room (include 7% VAT)
The next hour: Baht 1,070/room (include 7% VAT)
Tel.: 02 535 1307, 02 535 1300

Airline Lounges

Airlines have their own lounges in the departing hall of International Passenger Terminals 1 and 2. Please contact the airlines directly for further information.

Medical

Emergency Medical Service

The Airport Clinic is on the ground floor of International Passenger Terminal 1, near the Arrival Hall. Qualified medical personnel are ready to assist passengers 24 hours a day.
Tel.: 02 535 1113, 02 535 1755.

AOT also provides First Aid at The Domestic Terminal on the second floor (Tel.: 02 535 3337).

Photographic

Visa on arrival

An express photo service is provided for passengers who apply for an entry visa and is located at the visa on arrival office near the immigration counters at International Passenger Terminals 1 & 2. The photo service fee for 4 photos is 120THB.

Minilab

Minilab is available in the departure hall of International Passenger Terminal 1 near check-in row 1. It includes express photo service and film development. Operating hours are from 09.00 a.m. to 21.00 p.m. daily.

Greeting Sticker Printing Machine

Sticker machines are provided for the pleasure and well-wishing of departing passengers and located in the departure hall of International Passenger Terminal 1&2 and the Domestic Terminal.

Studio

Quick & Go Shop is a studio with computerised photo-printing allowing you to post yourselves in your own styles from an outrageous selection of pictures (e.g. Thai cultural scenes.). The studio is located in the departure lounge of International Passenger Terminal 2.

Video Recording

The service charge for taking still photographs and video recording is as follows:

Still Photographs
1st 3 hours 3,000THB + 7% VAT
Next hour 1,500THB + 7% VAT

Video Recording
1st 4 hours (minimum) 10,000THB + 7% VAT
Next hour 3,000THB + 7% VAT

For more information please contact Tel. 02 535 1650.

Tourist Services



Tourist information

Tourist information can be obtained from the counters of the Tourism Authority of Thailand (TAT)
Tel. 02 535 2669, Email address: tatinfo@ksc.th.com.



Tour Service Reservation

Bangkok City Tour and various package tours can be made at the Tour Service Center in the Arrival Hall of Terminal 1&2.
Tel. 02 535 2566-9.



Hotel Booking

You can book any hotel accommodation on arrival at the counter of Thai Hotels Association (THA) counter in the arrival hall. For more information please contact: 02 535 4511-3.



Association of Thai Travel Agents (ATTA)

The Association of Thai Travel Agents (ATTA) counter provides around the clock meet-and-greet services for tourists. ATTA office is located in the arrival hall of International Passenger Terminal.
Tel. 02 535 2546.



Transfer/Transit Services

Day rooms are available for passengers on the 2nd and 4th floors of Terminals 1 & 2. They are available on a four-hourly basis and include soft drinks. Advance reservations can be made on
02 535 3710-7.

Passengers can relax and rejuvenate while in transit in each of the comfortable and luxurious dayrooms. Dayrooms are located in the transit area of both terminals. There are a total of 100 rooms in the departure lounge of both terminals.

Additional services in the Transit Lounge include: Business Conference Room, 24-hour Snack Bar, Games Room, Left Luggage, Duty Free Shop, Nursery, Barber Shop, Beauty Salon, Sauna, Massage, Drugstore, Florists, Fast Photo and Currency Exchange.


Children Play Area & Games Room

The Childrens' Play Area is located in the transit area of the 2nd floor of Terminal 1. The children can also play video games in the games room in the departure lounge on the 4th floor of Terminal 2.

Baggage Services

Lost property


For general articles lost within the Airport, please contact the Airport Information Counter.
Tel: 02 535 1254, 02 535 1192

Any unattended baggage or articles found at the airport terminal will be taken away for security purposes, please show the airport authorities your identification papers when claiming lost baggage.

Other Services



Trolleys

More than 3,000 baggage trolleys and 2,000 handbag trolleys are provided free of charge at International Passenger Terminal 1 & 2 and Domestic Terminal.



Weighing Machines

Weighing machines are located in the departure hall of Terminal 1 & 2. The machines will take 5THB coin only.



Smoking Room

There are 21 smoking rooms at the departure lounge of both Terminals 1 & 2 and the Domestic Terminal. Each smoking room has its own ventilation and air conditioning systems. These steps are being taken to ensure that the public is gradually introduced to the idea of a smoke-free passenger terminal at the airport.



Muslim Praying Room

AOT provides around the clock Muslim Praying Rooms on the 3rd floor, between International Passenger Terminal 1 and the Domestic terminal. Each is equipped with the necessary facilities for Islamic passengers to spend time in prayer.



Laundry Service

Laundry service is now available at the 2nd floor of Terminal 2, next to the Family Mart grocery store and Food Center. Operating hours are from 06.00 a.m. to 21.00 p.m. daily. The range of services available includes laundry, dry cleaning and clothes pressing. For more information, please call
02 535 4586.

TERMINAL 1 MAP

TERMINAL 1 MAP
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